These terms govern your use of the 1eem platform, including Casino, Sports Betting, Bingo, deposits, withdrawals, and the VIP programme. Please read them carefully before registering or placing any bets.
Before diving into the full document, here are the most important things every 1eem player should be aware of.
1eem is strictly an adult platform. You must be 18 years of age or older to register, deposit, or play any game on the platform. Age verification may be requested at any time, and accounts found to belong to minors will be closed immediately.
Each player is permitted to hold one active account on 1eem. Creating duplicate accounts, sharing accounts, or attempting to use another person's account is a violation of these terms and will result in account suspension and forfeiture of balances.
All promotional bonuses on 1eem — including welcome bonuses, reload offers, and VIP rewards — are subject to wagering requirements. The specific requirements for each offer are stated clearly at the point of opt-in. Bonus funds cannot be withdrawn until the wagering condition is met.
All deposits must be made from a payment method registered in the same name as the 1eem account. Third-party deposits — using someone else's JazzCash, Easypaisa, bank account, or card — are not permitted and may result in the deposit being held or the account being reviewed.
Your username and password are your responsibility. 1eem will never ask for your password through any channel. If you suspect unauthorised access to your account, contact support immediately. Enable two-factor authentication from your account settings for added protection.
Deposit limits, session time reminders, and self-exclusion options are built into every 1eem account. Using these tools is straightforward and entirely voluntary, though the platform strongly encourages all players to set personal limits that match their entertainment budget.
By accessing the 1eem platform at 1eem.pro, registering an account, making a deposit, or participating in any game or promotion, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms constitute a legally binding agreement between you and 1eem.
If you do not agree to any part of these terms, you must not use the 1eem platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version. It is your responsibility to check this page periodically for changes.
Important: These terms apply to all services on the 1eem platform, including Casino, Sports Betting, Bingo, the VIP programme, and all deposit and withdrawal activity. Registering an account confirms your agreement to all sections.
To register and use the 1eem platform, you must meet all of the following conditions:
1eem reserves the right to request proof of age, identity, or address at any point. Failure to provide satisfactory documentation when requested may result in the suspension of your account pending verification. This is a standard player protection measure applied consistently across all accounts.
Age verification: 1eem operates a strict 18+ policy. Any account found to be registered by or operated by a person under 18 years of age will be closed immediately, all balances will be forfeited, and the matter may be reported where applicable.
You may hold only one active account on 1eem at any time. Registering multiple accounts — whether under your own name, a variation of it, or any other identity — is a violation of these terms and will result in all associated accounts being suspended and balances being voided.
All information provided during registration must be accurate, current, and complete. This includes your full name, date of birth, mobile number, and any other details requested during sign-up or subsequent verification. Providing false or misleading information is grounds for immediate account closure.
You are solely responsible for maintaining the confidentiality of your account credentials. Do not share your password with anyone. 1eem will never contact you to ask for your password through any channel — if you receive such a request, treat it as fraudulent and report it to support. Enable two-factor authentication (2FA) from your account settings to add an extra layer of protection.
All bets, deposits, and transactions completed through your account are your responsibility. If you believe your account has been accessed without your authorisation, contact 1eem support immediately. Accounts that show no activity for an extended period may be classified as dormant in accordance with the platform's dormancy policy, details of which are available from support.
1eem accepts deposits in PKR through JazzCash, Easypaisa, Raast, Bank Transfer, Visa, and Mastercard. All transactions are processed in Pakistani Rupees. No conversion fees are applied by 1eem, and there is no platform fee on any deposit method.
Every deposit must be made from a payment method that belongs to you — the registered account holder. Third-party deposits using another person's mobile wallet, bank account, or card are not permitted. If a third-party deposit is detected, the funds may be held pending investigation and the account may be reviewed or suspended.
Minimum deposit amounts vary by payment method and are displayed clearly in the Deposit section after login. These amounts are subject to change and the most current figures will always be visible within your account.
Processing times: JazzCash and Easypaisa deposits typically settle in under 15 seconds. Raast transfers settle in under 30 seconds. Bank transfers may take 15–60 minutes depending on banking network conditions. Card deposits typically settle in 1–3 minutes.
If a deposit is deducted from your wallet or bank but does not appear in your 1eem balance within the expected timeframe, contact support with your transaction reference number. 1eem's support team can trace the payment and resolve any crediting issue once the transaction is verified.
Withdrawal requests are processed back to the same payment method used for the original deposit wherever possible. This is a standard anti-fraud measure. You cannot withdraw funds to a different account, wallet, or card than the one used to deposit unless you have completed an identity verification process confirming ownership.
Standard withdrawals are processed within the timeframe stated in the Deposit and Withdrawal section of your account. VIP members receive priority processing with faster turnaround times at higher tier levels. Withdrawals may be subject to a verification step if the account has not previously completed identity verification or if the withdrawal amount triggers a review threshold.
Bonus balances cannot be withdrawn until the applicable wagering requirements have been fully met. Only real-money funds — those derived from deposits or completed bonus play — are eligible for withdrawal. The breakdown between bonus balance and real-money balance is visible in your account wallet at all times.
No withdrawal fee: 1eem does not charge a platform fee on withdrawals. Your payment provider may apply their own standard transfer charges depending on your account type — those are outside 1eem's control.
1eem offers a range of bonuses including welcome offers, deposit match bonuses, reload promotions, free bets, and VIP rewards. Each promotion has its own set of terms, including wagering requirements, time limits, eligible games, and minimum odds (where applicable to Sports Betting bonuses). These are clearly stated at the point of opt-in for each offer.
The welcome bonus is available to new players making their first deposit. The specific bonus percentage, maximum amount, and wagering requirement are displayed on the registration and deposit pages. The welcome bonus can only be claimed once per player — duplicate accounts created to claim the welcome bonus a second time will result in account closure and forfeiture of all associated balances.
The Sports Betting section on 1eem covers Cricket — including PSL, domestic T20 leagues, international matches, and Test series — as well as Football, Esports, and other markets. The following rules apply to all bets placed through the platform.
All bets are subject to acceptance by 1eem. The platform reserves the right to refuse, limit, or void any bet at its discretion, including bets that exploit pricing errors, are placed in suspicious patterns, or exceed the maximum stake limit for a given market. Bets accepted do not constitute a guarantee of winnings.
Bets are settled based on the official result of the relevant match or event as confirmed by the governing body or recognised official source. In the event of a dispute regarding the result, 1eem's decision, based on the best available official information, is final.
A bet may be voided in circumstances including but not limited to: match abandonment, result declared void by the governing body, obvious pricing error, or evidence of match manipulation. Void bets have the original stake returned to the player's balance.
In-play markets are available on selected Cricket, Football, and Esports events. Odds fluctuate in real time and bets are accepted at the odds displayed at the moment of confirmation. Network delays between the player's device and the platform may result in bets being placed at different odds than initially viewed — the odds at server confirmation time apply.
Casino and Bingo games on 1eem are operated using certified random number generation (RNG) software or, in the case of Live Casino titles, through live feeds from licensed studio providers. The outcomes of all games are determined by RNG or real-time dealing and are not manipulated by 1eem or any party.
Game results are final once a round is completed. Technical malfunctions — such as disconnection mid-round — are handled according to the specific game provider's rules, which are accessible within the game interface. Where a malfunction cannot be resolved in a way that definitively determines the outcome, the round may be voided and the stake returned.
Game availability, stakes, and features may vary and are subject to change without prior notice. Some games may be subject to regional or account-level restrictions.
The following activities are strictly prohibited on the 1eem platform. Any player found to be engaged in prohibited conduct will have their account suspended, balances voided, and may be reported where appropriate.
Fraud prevention: 1eem uses real-time monitoring to detect patterns consistent with bonus abuse, account duplication, and collusion. Accounts flagged by these systems are reviewed by the compliance team and actioned accordingly.
1eem reserves the right to suspend or close any account at its discretion, with or without prior notice, in circumstances including but not limited to: breach of these terms, suspected fraudulent activity, identity verification failure, or a request by the account holder.
If your account is suspended pending investigation, you will be notified through your registered contact details. Where an investigation concludes that a breach occurred, the account may be permanently closed and any remaining balance forfeited to the extent permitted under these terms. Where no breach is found, the account will be reinstated and any held balance released.
If you wish to close your account voluntarily, contact support through the platform's support channel. Account closure requests are processed within a reasonable timeframe, and any real-money balance (net of outstanding wagering requirements on bonus funds) will be returned to your registered payment method.
1eem provides the platform on an "as is" basis. While every effort is made to ensure platform uptime, security, and game integrity, 1eem does not guarantee uninterrupted access or that the platform will be free from errors or technical issues at all times.
To the maximum extent permitted, 1eem's liability to any player in connection with the platform is limited to the amount of funds held in that player's real-money account balance at the time the liability arises. 1eem is not liable for any indirect, consequential, or incidental loss arising from your use of — or inability to use — the platform.
This limitation does not apply to liability that cannot be excluded or limited under applicable law. Nothing in these terms limits any rights you may have as a consumer that cannot be waived.
The collection, storage, and use of your personal data is governed by the 1eem Privacy Policy, which forms part of these Terms and Conditions. By registering on 1eem, you acknowledge and consent to the data practices described in the Privacy Policy.
1eem uses your personal data to operate your account, process transactions, verify your identity, manage responsible gaming tools, and communicate with you about your account and promotions you have opted into. Your data is not sold to third parties. For full details, including your rights under applicable data protection principles, refer to the Privacy Policy.
1eem is committed to providing a gaming environment that supports responsible play. The following tools are available to every registered player from their account settings:
Gaming on 1eem is intended as entertainment for adults aged 18 and above. It should never be treated as a source of income or a way to recover financial losses. If you feel that your gaming activity is becoming problematic, use the self-exclusion tool and seek support. For more information, visit the Responsible Gaming section.
1eem may update these Terms and Conditions at any time. When material changes are made, registered players will be notified through their registered email address or via an in-platform notification. The updated terms will be published on this page with a revised effective date.
If you disagree with any change to these terms, you may close your account before the changes take effect. Continued use of the platform after the effective date of an update constitutes acceptance of the revised terms.
If you have any questions about these Terms and Conditions, need clarification on a specific clause, or want to report a concern, please contact 1eem through the support channel available within your account dashboard. The support team is available 24/7.
You can also reach the support team by email. The contact address is displayed in the footer of every page on the platform. When contacting support about a terms-related matter, include your registered account username and a clear description of your query to help the team respond efficiently.
Related policies: These terms should be read alongside the Privacy Policy and the Responsible Gaming page, both of which form part of the overall agreement between you and 1eem.
Now that you have read the terms, you know exactly where you stand. Register your account, fund it in PKR with JazzCash or Easypaisa, and start betting on Cricket, playing Casino games, or enjoying Bingo on Pakistan's dedicated gaming platform.
Please read all terms carefully before registering. Gaming involves financial risk. Play responsibly.